Frequently Asked Questions
Everything you need to know about your Ish Guitars experience.
What is the standard shipping time for orders?
We process all orders within 1-2 business days. Domestic shipping typically takes 3-5 business days, while international shipping can take 7-14 business days depending on the destination.
What is your return policy?
We offer a 14-day return window for most items. Products must be in their original, unworn condition with all tags attached. Please note that certain limited-edition releases may be final sale.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and import duties are calculated at checkout based on your specific location.
How do I know I am getting the right size?
Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements to a similar item you already own for the best fit.
Are your products ethically sourced?
At Ish Guitars, we prioritize quality and responsibility. We partner exclusively with manufacturers who adhere to fair labor practices and utilize sustainable materials whenever possible.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and buy-now-pay-later options through Affirm and Klarna.